Posts

Showing posts with the label customer

Customer is GOD?

Image
It happens that the tag line meant to define the role of the customers in business has been changed. Days are gone by considering customers as god in business. But the true fact to remain that customers only decide the fate of a products or a company. A company which neglects the sentiments of customers would collapse in business in a long-run, and this is for sure. So, the business without concerning customers view may not last for long. What equation will fit in a long-run in the world of the business? Here comes the opportunity for the online sales companies, those have been in the race or recently started online business, have chances of boom one-day. It is because, the customers can complaint and report issues, or share their concerns with these online selling companies digitally. Where as I believe, in the other places, customers concern are less matter for the companies. That many be different with the big companies. Customers grievances should be taken as priority, but...

Is the Customer Really the King?

Definitely yes, when compared to previous years or old days, I believe definitely customer is the king now a days. Because he has a wide range to choose from. In the previous days, products were less, and there were fewer companies offering qualitative products, the consumers hardly had any choice, but to purchase them. Now the times are entirely different, you have a huge range to choose from, right from the foot path stuff to branded products, you have products available, in various prices, each suitable to the various consumers needs and budget. Now a day’s right from the soap, we use to the jewelry, there are various kinds available in the market, each suitable to the needs of the particular class of consumers. In fact many of the products or almost all the products are designed and manufactured keeping in view the needs of a particular class of customers. So, it is up to the customer to choose, what kind of products he want to purchase and in what range and quality. ...